FAQ

Have some Questions?

Upon arrival, you will need to complete a registration form with your details, GP details and private health insurance information and your consent for us to treat you at S2physiotherapy.

The initial consultation includes comprehensive physiotherapy assessment where you can tell us your main problems and symptoms along with medical history, any medications and tests and treatments to date. A physical assessment will be undertaken to determine the accurate diagnosis.  The physiotherapist will then discuss with you an appropriate treatment plan.

No person or condition is the same. We aim to develop unique treatment plan that suits your personal needs, maximize rate of recovery and reduce the likelihood of recurrence. The physiotherapist along with you may modify treatment plan as your condition progresses. The initial assessment includes treatment and will last up to 45 minutes. The physiotherapist may suggest a number of follow up appointments to resolve your symptoms. The subsequent treatment sessions last up to 30 minutes.

You may be expected to remove outer layers of clothing so that your condition can be fully assessed. Your dignity will be maintained at all times.

Depending on the diagnosis, we will discuss the root cause of your condition and treatment options. You may be treated with combination of treatments including manual therapy, exercise prescription or rehabilitation and appropriate advice. We also use acupuncture and electrotherapy to achieve best results. Every opportunity will be given to you to ask about your condition and advice on future management.

No, you do not need a referral to see a chartered physiotherapist at our clinic. However, most health insurers require a doctor’s referral before they authorise cover of fees.

Please bring any relevant documentation for example letters from doctors or consultants if you have and private insurance details. You may also bring any scan reports and list of medication. You may wish to bring suitable clothing for example shorts for lower limb. If you feel same gender therapist would best suit you or would feel more confident of having a chaperone, please feel free to contact us prior to the session.

The best way is to call us and we can offer available appointments to you and book you in for a time that suits you. You can also drop in to our clinic and can book an appointment for you in person. You can also fill in our Enquiry form or telephone us on: 0161 818 6545. You can also email us at info@s2physio.co.uk

There is generally no waiting list and you can usually see physiotherapist within 24 hours. If we have availability, we will offer appointment on the same day.

Following initial assessment, the physiotherapist will be able to advise you upon the expected number of sessions and time frame for anticipated recovery.

If you would feel more relaxed being treated in the comfort of your own home, then a home visit may be best suited. Some patients may need home visit due to their condition. Please do let us know, one of our team members will bring all the necessary kit to treat you in your own home. All you have to do is to pick the time and place.

Yes there is easy on-street parking directly outside the clinic.

If you are self-funding then you can pay on the day of the session. We accept cash, credit/debit card, cheque or a bank transfer. If you have private health insurance then all we need is your policy number and authorization code, which will allow us to invoice your insurance provider directly. If you are unable to supply us with these, or prefer to claim back the costs yourself, we will be happy to issue you a receipt which you can send directly to your insurance company for reimbursement.

We are registered with all major private health insurance companies.

You can find us from contact us page.

Next step

If you need further information or would like to speak to a physiotherapist before booking an appointment please feel free to:

Ring the clinic and our reception team will help you. If a physiotherapist is available, they will speak to you or the reception staff will arrange for someone to call you back.

Send us a query through the contact us page on our website.